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If you are experiencing difficulty viewing a virtual
tour, it may be because your internet browser may not
have Java installed or be Java-enabled.
For Internet Explorer Users: To make sure Java is
enabled on your PC:
1. Open a new browser.
2. Click on “Tools” at the top of the browser.
3. Select “Internet Options”.
4. Select “Advanced”
5. Scroll down and checkmark all three boxes in
the “Microsoft VM” category.
6. Restart your computer to initiate these new settings.
If you did not find the Microsoft VM category, you
likely do not have Java installed.
Some suggested places to download Java:
http://www.krm.com/techsupport/tech-downloads_mvm.html
ftp://ftp.visualware.com/pub/java/msjavx86.exe
http://www.it.onu.edu/software/pc.html
Please note that these sites are not affiliated with
Homestore, Inc., and we are unable to provide support for these products.
For Netscape or Mozilla Users: To make sure Java is
enabled on your PC:
1. Open a new browser.
2. Click on the “Edit” drop-down menu.
3. Select “Preferences”.
4. Select “Advanced”.
5. Check the “Enable Java and Enable Javascript”
menu boxes.
6. Select “Cache” in the Advanced section and click on
“Clear Memory Cache” to immediately delete all
temporary internet files.
7. Close and restart your browser.
If you continue to experience challenges viewing
virtual tours, please contact your systems administrator
for further assistance. |